The cowhide that Ma Yun blew has finally come true.
Recently, the Ali unmanned hotel, which has been brewing for two years, officially opened. There is no waiter in the whole building, but it is safer, cleaner and more comfortable than any hotel.
This means that Jack Ma is getting closer and closer to his goal...
1. Unmanned hotels, the future has come
According to Ali’s recent announcement by Fliggy Travel, Ali’s unmanned hotel, named Future Hotel, is located in Xixi Garden, Hangzhou.
It is not operated by anyone, there is no lobby, no manager, not even an aunt who cleans, and everything is handed over to artificial intelligence.
Without further ado, let's take a look at its experience process!
Check in:
When guests arrive at the hotel, a 1-meter-tall robot replaces the traditional human reception. It first remembers the appearance of the guests through facial recognition technology.
When checking in, guests only need to swipe their face at the self-service machine in the lobby once, and then the background will connect with the public security system to determine the resident's identity information. Then, the personal information of the guests will cover the whole scene in the hotel.
This means that the guest's face has since become a pass, and without any waiter guidance, you can enjoy all the hotel services just by swiping your face.
After the registration is completed, the elevator will activate the waiting system. At this time, the robot does not need to spend time waiting for the elevator to take the guest to the room.
The elevator uses the sensorless body control system to identify the identity of the guest, after judging the intention of taking the elevator, and finally stops directly on the floor where you are staying.
After arriving at the door of the room, the camera recognizes the identity, the door opens automatically, and the guests can go in and rest.
Eat, drink and play:
In traditional hotels, you must insert a card to get electricity, but in Ali Future Hotel, all anti-human things have disappeared.
There is no need to insert a card when entering the door, the light will automatically enter the welcome mode, and the TV will automatically turn on. All equipment such as air conditioners, lights, and curtains in the room do not need to be manually operated. Guests only need to give instructions to the Tmall Genie, and everything can be done while lying down.
As we said above, the hotel system will remember the identity of the guest when checking in, which means that you only need to wear a face to go to the restaurant, gym, and swimming pool.
For example, when a guest walks into a restaurant, the facial recognition system will recognize his identity and room number, and the ordered meal will be automatically recorded in the consumption list.
Guests do not need to check out or sign the bill, they can leave after eating or exercising.
If you don't want to go out, just order on your phone and the robot will deliver food and water to your room.
check out:
When we check out in a traditional hotel, the front desk will send a health aunt to check the room, but in the future hotel, the guest only needs to check out on the mobile phone, and the system will pop up all the consumption amount of the guest. Click OK to leave the store at any time.
At the moment of leaving the room, the elevator has also started the program to wait for the guests.
At this time, the room will automatically generate a cleaning order, just like Didi, the nearby sanitary aunt will come to clean the room after receiving the order, and the hotel does not need to hire a cleaner.
The future hotel condenses Ali's luxurious lineup: DAMO Academy is responsible for the structure, Alibaba Cloud provides big data, artificial intelligence laboratory designs robots, the Intelligent Scene Division completes the hotel's digital operation and intelligent service center, and Tmall provides hotel bedding supplies. chain.
From the immediate point of view, the waiter has lost its role in the future hotel, but in the long run, can it be understood that Ali has provided valuable experience to the liberation of the waiter?
2. Who else cannot be replaced?
With a gunshot, the waiter profession in the country entered the countdown to life, 10, 9, 8, 7, 6...
Last month, Haidilao’s “unmanned restaurantâ€, which invested 150 million yuan, officially opened in Beijing.
There are no vegetable washers, no side dishes, and no delivery staff in the store. Even the little brother who performed the ramen and the waiter who polished the nails and shoes were gone.
The waiters who used to shuttle endlessly were replaced by robotic arms and robots in an instant, and everything came too suddenly.
Without a waiter, the cost of this Haidilao was reduced by 40%.
At the same time, the robot is open all year round, does not need to work overtime, does not lose his temper, and has a low error rate, which easily dominates the restaurant.
Not only Haidilao, but in October 2017, Jack Ma's unmanned restaurant was unveiled. There is no paper menu, no orderer, and no cashier. Customers can leave after eating and pat their buttocks, and hand them over to Alipay to deduct in the background. account.
Another Internet giant, JD.com, has also caught up and launched the "JOY'S Smart Restaurant", which is unmanned throughout the process of ordering, cooking, and delivery. It is expected that in 2020, it will operate 1,000 unmanned restaurants.
In addition to the waiters in the store, there are fewer and fewer workers on the assembly line.
Since Foxconn took the lead in replacing assembly line workers with robots, the manufacturing industry has now launched a large-scale automation iteration, and even the delicate work of making dumplings has been handed over to machines.
The outdoor labor force has also begun a major subversion. From JD.com's research on unmanned express vehicles, to the Ele.me takeaway robot, the life expectancy of couriers and riders has also entered the countdown.
Maybe some people say that manual labor is easy to be replaced, and mental labor is impossible. Then I want to tell you that Ali's artificial intelligence designer has been on the job since last year, making 8,000 posters per second. Do you still think you are irreplaceable? ?
3. Goodbye, 9 to 6 life
At the 2017 World Internet of Things Expo, Jack Ma announced that mankind is about to usher in a liberation:
"In the foreseeable 20 years, humans only need to work 4 hours a day and only 3 days a week. In the future, the programmed jobs in the world will be replaced by machines. What we need to do is to make people live more like people. , machines are more like machines.â€
That is to say, those positions such as assembly lines, cashiers, catering staff, and even editors, copywriters, programmers, etc., will be subverted.
Where do the people whose careers have been subverted go? It's not that there are no jobs to play, but to divide up the jobs in those industries that machines cannot replace, and reduce their working hours!
Therefore, Jack Ma said that machines will replace human work, and humans need not worry too much. In the future, humans will only need to work 4 hours a day and 3 days a week.
This means that we will have more time to spend with our family, to travel, to eat, drink and have fun, and to waste our energy on good things instead of the 9 to 6 we are now!
Coincidentally, Robin Li and Musk have also lined up with Jack Ma: artificial intelligence will completely change the working mode of human beings, and having more rest time will become the norm for human beings!
Robin Li once said that in the future, human beings will be able to work 2 days a week and take 5 days off.
He announced at the Baidu Summit that the first act of PC Internet and the second act of mobile Internet are about to become a thing of the past, and the third act of artificial intelligence has arrived.
Zong Qinghou dissed him: "Everything is replaced by robots, and the whole society is unemployed. What do people need to do? Haven't everyone become a fool?"
Robin Li arrogantly replied: The technological revolution, whether you like it or not, will happen. For example, the invention of the steam engine and electricity will cause a lot of unemployment due to the liberation of the labor force, but aren't we living better now?
In addition, Musk also said bluntly: The hard work of going to work will be done by robots in the future. As automation becomes the norm in the future, there may be fewer jobs available to humans, and people will gain more leisure time and better enjoyment of life.
We can doubt the future, but we must see the facts:
After steam engines replaced manpower, workers worked 12 hours a day;
After electricity replaced the steam engine, we worked 8 hours a day, with 2 days off a week;
After the arrival of artificial intelligence, there is no doubt that human time will be liberated even more!
This is Jack Ma's ideal, Robin Li, Musk's ideal, and the ideal of all of us.
Source of this article: Business Core Confidential
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